5-3-8 Promise

What is the 5-3-8 Promise?

We’ve taken three little but powerful numbers –
five, three and eight – and turned them into a promise any company can make.

But only Copying Concepts can keep.

5 – Five-year unconditional satisfaction guarantee

Your satisfaction isn’t based on some highly technical list of manufacturer specifications. So neither is our guarantee. If your new equipment doesn’t work the way you want it to, we’ll fix it. Or replace it. Free.

3 – Three-year fixed price on service and supplies

We won't lower our prices to sign you up and then raise them next year. It's our budget friendly way of saying we don't just want to earn your business, we want to keep it. It's all backed by our well-trained supply department who will ensure you always have all the supplies you need, when you need them.

8 – Eight-hour uptime guarantee

Buy or lease your document output solutions from us, and if you need service, call us. Our well-trained certified field technicians will have you up and running within eight hours. Or we'll pay you. Enough said.

It adds up to total satisfaction – on your terms.
It’s why we retain 99% of our clients.

See the 5-3-8 Promise in action, contact us today.